If you are trying to contact Amazon customer service, then this article is for you.
Table of Content
What is the Amazon Customer Service phone number?
Toll-Free Number:
(888) 280-4331
Customer Service Number in the U.S.
(877) 375-9365
How do I chat With Amazon Customer Service on Mobile?
To speak to Amazon customer service via the app for mobile, simply tap the three-line icon located in the bottom-right corner of your screen. You can navigate there to Customer Services > Need help for something else, then Other > I’m looking for more help. Then, enter the chatbox located at the lower right of your screen, and then tap to send.
- Start the Amazon mobile application. If you don’t have the app installed, it is available in the Apple App Store and the Google Play Store.
- Tap 3 lines icon. It is located on the lower-right side of the screen.
- Scroll down and then tap the Customer Services tab. This will be near the end of the screen.
- Scroll down, and click to get assistance with another issue. It is located at the end of the screen.
- Then, tap something Else. You’ll have to scroll down to the end of the page.
- Then click I need more help.
- Then, input your question in the chatbox. When you are completed, click Send at the bottom-right right-hand corner.
How to contact amazon customer service
It is said that the Google searches “does Amazon have a phone number” yields around 2,200,000 hits. The positive news is that it is true that they have. Amazon’s customers support number is 1-888-283-4331. It is possible to call this number anytime all week long.
However, making calls to Amazon usually requires waiting times and is necessary to carry the mobile phone connected to your Amazon account. The customer service rep will send you a verification text message before you are able to start asking questions or discussing your concerns.
If making a call seems like an issue, even with the possibility of voice-commanding calls on an Amazon Echo, There are different ways to reach the company.
How do I send an email to Amazon?
Should you want to reach Amazon via email, you can use two addresses where you can mail. However, I’ve observed that Amazon’s response time can be as long as 48 hours, or maybe a little more. In addition, email keeps a record of the correspondence and could be the best solution for some problems.
If you have issues with your account, like billing disputes, For issues with your account, such as a billing dispute, please contact cis@amazon.com.
For general questions or general inquiries, please email primary@amazon.com.
Can I Chat with Amazon Customer Service on Social Media?
Many multinational companies have a quick response to customers via social media sites. This is especially true for Amazon. The customer service representatives can be reached through various social media platforms, such as @Amazonhelp on Twitter, or via direct messages to their Amazon Facebook and Instagram pages.
It is evident from the Amazon support chats for customers on Twitter indicate that on the social media platform, users receive prompt responses. Therefore, if you’re not sure which number to dial Amazon or email them, you can tweet or directly message Amazon customer service reps on their page. If the problem involves giving your details, it is advised to directly contact the Amazon Help Twitter page to keep your information from being exposed to fraudsters.
In the case of Facebook the Facebook page, it’s unclear if Amazon customer support responds quickly because you can only send them a direct message. Another option to contact the Amazon support team is to email them. The main Amazon customer service email address is ecr-replies@amazon.com.
Based on certain Amazon reviews posted on PissedConsumer, users have reported that they did not receive any response to their inquiry. For example, one of the most frequently asked Amazon questions asks, “which is the best Amazon email address to write to?” One reviewer said they received a quick reply when they wrote to Amazon through email at the jeff@amazon.com mail address.
If you’re seeking immediate assistance regarding your issue, It is recommended to get in touch with Amazon by phone or via the Twitter account @AmazonHelp.
Do they have 24/7 customer support?
Yes, Amazon provides support via phone, email, and chat 24/7
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My order went to the wrong address 🤬🤬🤬🤬🤬
No number for customers to call BS SO DISAPPOINTED
Hi my name is Nancy Gillis and I purchased a COMotop tent from you last July 2021.. I used the tent two times last summer snd absolutely love this tent especially how easy it is to set up. My problem now is I’m on my second camping trip now and have two more trips planned this summer. My problem is the door zipper has broken so I can’t close it .it I’ve been using clothes pins that are not really working. I’m only home for a few days next week and then I’m gone again. I need a replacement as soon as possible and I will return this one. As soon as possible
Thanks so much
I have an unauthorized charge on my debit card
Of 150.00
you people suck big time
All I want is to cancel Amazon all and everything why you say because my
name IS NOT RICHARD SPENCER..You better stop this crap or I will fill charges…
Stan Wahl I owe you ZERO and stop playing you stupid games
Please connect customer service in Tamil language
I want. Cancel. Amazon music. I’m out of country
I can’t rember. Use Amazon. Music. Try taking money account. I’ve not account now. I don’t use account. Anymore please can you. Cancel. I live abroad now
These people are scammers
I have been Hacked at Tompfield@aol and that account has been terminated,I have established a google account. My old account was and was
used when I ordered from Amazon. The email you see is my new account mentioned, How do I get back on Amazon?
the Aol account has been terminated. I have my new account with google when we proceed
Tired of one of my credit cards being charged for amazon prime things…I do NOT…repeat, do NOT use amazon prime. God damn crooks.
I ordered Libbys pumpkin bread, it arrived just now, the powder mix is all over the inside of the box, there is a huge hole in the pkg,, wanted to return it but it said it is not returnable, so would like to replace it… thank you in advance for your help!
Due to the way the pkg came, could I please just get it refunded? Thank you so much!
While I was giving all the information, I hear the guy translating the information into another language and I was wondering what was he doing, then my daughter was coming down the stairs telling me to stop playing with scammers as she thought I was giving him wrong information. Then I told the guy you are asking for too many questions, I will not give you my cvc no, I will do it online
Immediately, I told Amazon and I called my cc number to cancel my cc no
Fraud- don’t call this number they are a scam
£95. On my bank account pending but have not ordered anything
I am trying to call Amazon and can’t get an answer. What is the problem
I want to order a book “gilgamesh” but unable to make contact with you. I have an account with you 0437746194
there is no phone no for sydney on this website! I want to order a book.
Can’t sign in with new account
Can’t sign in to new account
Can’.t sign in to new account
i want to talk to someone PLEASE MY CELL IS (MEXICO 669 148 0131)
YOU FORGET TO PUT IN A W WITH MY EMAIL
you had aaausedcars@hotmail.com it is
aaawusedcars@hotmail.com please correct
I JUST TRYED TO ORDER SOME THING FROM YOU AND I WAS BLOCKED PLEASE FIX THE PROBLEM I DID NOT THE W YOU DID
PLEASE LET ME KNOW WHEN THE PROBLEM IS TAKEN CARE OF
I received a message and I need to know if it is from Amazon or a fraud call- phishing for information. Please let me know status of my account.
IS THERE A PROBLEM??? Or is everything ok? Phyllis McGrath