Amazon Vendor Information III 2021

Free Replacements for MFN and SFP Orders

Beginning Apr. 15, Amazon will give consumers of MFN and SFP fulfilled objects the choice to ask for “Free Replacements”.

However provided that sellers have one other unit of that particular merchandise, and in the identical situation. The provide applies to objects that arrive broken, faulty, or totally different.

Whether or not they ask for a refund or a alternative, all consumers will likely be provided a pay as you go return label.

In the event that they settle for a alternative unit, consumers may have 7 days to return their merchandise, and Amazon will immediate sellers to ship a alternative as quickly because the return label is scanned.

Merchandise that fulfill a vendor’s Returnless Refund guidelines are additionally affected by this modification.

So, any objects that include a returnless refund choice will now even have a returnless alternative choice.