2020 Shareholder Letter
In his 24th and last annual letter to shareholders, Jeff Bezos marked some of his interests. The list includes adding value, differentiation, eco-friendliness, and employee satisfaction. He also made a pledge to turn Amazon into the world’s best employer and safest workplace.
The pledge involves coming up with “a better vision” for the staff. It also touches on technological solutions for the benefit of worker safety. Bezos even puts forth a company-wide goal for the year. He wants 100% of employees to recommend Amazon as a place of work.
This shift of focus from the customer to the employee appears to be prompted by the recent Bessemer union vote. But Bezos tries to assure shareholders that it can be done, and that Amazon should lead by example.